Alexa rarely does what I ask. Why does it work fine for others?
Three things determine whether a voice assistant feels reliable, and none of them is the hardware. The first is the network: almost nothing happens on the device — speech is sent to Amazon's servers, interpreted there, and the answer comes back — so a weak or congested Wi-Fi connection produces exactly the familiar symptom: requests that are heard, pause, then fail or answer something else. A device at the edge of your coverage will feel stupid in a way that has nothing to do with the device. The second is phrasing: assistants match what you say against what they were trained to expect, and a request that works in one form fails in another that means the same to a person. Most long-term users have unconsciously learned which phrasings work, which is why the same product can feel so different to a new owner and an experienced one. The third is what the request requires — controlling a light is reliable, while anything needing a third-party skill, a subscription or an account link has more places to break.
Which Echo Show should I buy?
This one, if you want the smart home hub — Zigbee, Matter and Thread in one box is a real saving and the strongest technical argument in the family. Skip it if you only want a screen, because a smaller model does the clock, the weather and the timers for considerably less. If you have no smart home devices and no intention of having any, you are paying for radios you will never use.
Do I still need a separate hub for my smart bulbs and sensors?
Often not, and that is the saving. Without a built-in hub, each ecosystem typically needs its own bridge — a small white box plugged into your router, one per brand — and those bridges are both an expense and a source of things that stop working. A device speaking Zigbee, Matter and Thread talks to those products directly. Check your specific devices' protocols before assuming, since a few manufacturers still require their own bridge regardless.
Is it good for keeping in touch with an elderly relative?
It is the use this device is best at. Auto-framing means they can move around the room and stay in the conversation rather than sitting still in front of the screen, and the Top Connections widget lets them call a frequent contact with one tap — a much lower barrier than a voice command that has to be phrased correctly. Set both up for them rather than leaving it to be discovered.
What about having a camera in the living room?
Amazon pitches this one for open living spaces, and it has both a camera and microphones. Amazon says it is built with multiple layers of privacy controls, including the ability to mute the mics from the Alexa app, and a shutter on the device covers the camera. Learn both on the first day and use them when it matters, and decide which room it goes in before unboxing rather than afterwards.
Can I watch Netflix on it?
Yes. An 8-inch HD display with spatial audio is genuinely watchable in a kitchen in a way a smaller screen is not, and Prime Video, Netflix and Fire TV Channels are all supported. Amazon notes that some services need a subscription, which is the ordinary caveat rather than a catch. It may not connect to a cable provider's DVR, though, so do not count on it for recorded cable TV.